Privacy Policy

1. Handling of Personal Information

DVER Technologies (hereinafter, "the Company") regards the accurate and secure handling of our customers' personal information as a fundamental principle of our business, and is committed to protecting personal information in accordance with the following policy.

Definition of Personal Information

In this policy, "personal information" refers to information about a living individual that can identify a specific individual by name, date of birth, or other descriptions (including information that can be readily cross-referenced with other information and thereby used to identify a specific individual).

Purposes of Use of Personal Information

The Company acquires and uses personal information for the following purposes.

1. Responding to inquiries and consultations
2. Communications and after-sales support relating to the provision of services
3. Providing information about new services, seminars, and the like
4. Surveys and analysis to improve service quality
5. Performance of contracts (issuing invoices, etc.)

Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties except in any of the following cases.

1. When the individual has given consent
2. When required by laws and regulations
3. When necessary to protect a person's life, body, or property
4. When particularly necessary to improve public health or to promote the sound development of children
5. When it is necessary to cooperate with a national government agency, a local government, or a party entrusted by either of them in carrying out affairs prescribed by laws and regulations

Disclosure, Correction, and Suspension of Use of Personal Information

When the individual requests the disclosure, correction, suspension of use, or deletion of their personal information, the Company will verify their identity and respond appropriately in accordance with laws and regulations.

2. How Inquiry Data Is Managed

Data We Collect

We collect the following information via the inquiry form:

• Name
• Company name
• Email address
• Type of inquiry
• Content of the inquiry

Data Storage and Security

• All inquiry data is stored in an encrypted state
• Access to data is limited to the business manager only, to prevent unauthorized access
• Regular backups are performed to prevent data loss
• We use up-to-date security software to prevent unauthorized access and virus infection

Data Retention Period

• General inquiries: retained for one year after the inquiry has been resolved
• Contract-related inquiries: retained after the end of the contract in accordance with the statutory retention period
• Analytical data for service improvement: retained for up to three years in a form that cannot identify individuals

3. Cookie Policy

This website uses cookies for the purpose of improving the user experience.

What Are Cookies

Cookies are small text files that a website stores on your computer or mobile device. They allow you to use this website more conveniently when you visit it again.

Types of Cookies Used on This Site

1. Essential cookies: Cookies required to enable the basic functions of the website
2. Performance cookies: Cookies used to analyze how the website is used and to help improve the site
3. Functional cookies: Cookies used to remember your settings and choices and to personalize your use of the site

How to Manage Cookies

You can manage the acceptance of cookies through your browser settings. However, if you disable cookies, some features of this website may not function properly.

Third-Party Cookies

This website uses Google Analytics for access analysis. These services set cookies and collect anonymous information. For details, please refer to the privacy policy of each service.

4. Changes to This Privacy Policy

The Company may review and revise this Privacy Policy from time to time in response to amendments to laws and regulations, changes to its business, and the like. If there are significant changes, we will announce them on this website.

5. Contact

For inquiries regarding the handling of personal information, please contact us at the following point of contact.

Effective date: January 2, 2025